About Our Practice
Leading Veterinary Hospital
There are many reasons why we pride ourselves on being one of the leading veterinary hospitals in the Northern Territory. Offering Quality, Service and the very best of Care is our aim at University Avenue Veterinary Hospital.
Quality: Quality is about excellent standards and offering our highly professional and technical capabilities.
Service: Our veterinary hospital is equipped to deliver the best service possible to your pet.
Care: You can be sure that all pets will receive the utmost care and attention when you entrust them to us.
About Us
University Avenue Veterinary Hospital was established in Darwin in 1999 as a brand new business in a purpose built building. The business has expanded from a two-vet, two-nurse practice to a four-vet practice today. Assisting our attending veterinarians are two practice managers and five veterinary nurses.
As a small animal practice, our working history includes conducting dog health programs in remote communities and working with the RSPCA in our early days. We do extensive work with native wildlife, working closely with and supporting Wildcare NT as drop-off and assessment point for injured wildlife.
Our patients are mostly dogs and cats, but also include other small furry kinds such as guinea pigs, rabbits, rats and mice, through to the scaled and feathered kind, including all kinds of birds, snakes, turtles and reptiles.
We provide ongoing veterinary services to the Darwin Correctional Centre Dog Squad, Military Working Dogs, NT Police Dog Operations Unit, Greyhound Rehoming Association NT, PAWS Darwin and Wildcare NT.
We also host Dr. Anu O'Reilly twice a year. Dr. Anu has worked as an Eye specialist.
Veterinary ophthalmologist (eye specialist) in Melbourne since 2003. Dr John Hutt visits us twice a year from Brisbane, Dr Hutt is a specialist dermatologist who graduated from the University of Queensland in 1988.
Our aim at University Avenue Veterinary Hospital is to develop an open, friendly and caring relationship with our clients, enabling us to help keep healthy pets well and help unwell pets to get better.
Meet the Team
The team at University Avenue Veterinary Hospital is committed to caring about your pets. We encourage further study and our veterinarians and nurses regularly attend conferences, seminars and postgraduate courses so we can provide you with cutting-edge medicine and surgery and the very best in customer service.
As pet owners, we understand the loyalty, love and enjoyment that pets bring to our lives. We offer care, not just as it relates to the patients we treat, but also our attitude to our whole business and to you, our client.
Nursing Team
Stay tuned to meet the rest of the team here soon! You can also visit our Facebook page to learn more about our staff and their pets.
Consulting Hours
Consultations are by appointment. Please call to make an appointment during
business hours by phoning 08 8931 0455
Hours of business are:
Mon-Fri: 07:30 am - 06:00 pm
Sat: 07:30 am - 03:00 pm
Sun: Closed
Appointments for surgical procedures and diagnostic tests:
Appointments for routine surgery (including desexing, aural haematomas, etc.), diagnostic work-ups (radiographs, ultrasound, endoscopy), geriatric health profiles and some blood tests need to be booked at least 24 hours in advance. This ensures your pet is adequately prepared for safe anaesthesia and enables us to obtain reliable blood test results.
Pets booked in for these procedures will be admitted Monday to Friday, between 8:00am and 9:00am.
Owners will be required to complete an Anaesthetic, Surgery and Procedure Consent form when dropping pets off in the morning.
Our Hospital
Our modern, purpose-built veterinary hospital was designed to provide the most up-to-date care for your pet. The hospital is of an open plan design, with main working spaces facing the kennels and intensive care ward so we are able to constantly monitor our patients during the day. In addition to our three consulting rooms, modern surgical theatre, preparation area and high quality hospital wards, we have a spacious waiting room, which allows nervous patients to be separated from other pets.
Treatment Costs
Our mission is to provide a high level of service to our clients and the best care to your pet. As a purpose-built veterinary hospital in a relatively remote part of Australia, we understand the importance of having access to modern equipment and highly trained, professional staff. We have invested a great deal of time and resources to ensure we have the facilities, equipment and professional staff to provide the quality services expected by our clients.
Your pet's health is our priority, and it is our policy to offer the best treatment option in every case. However, the best option may not be the only option. Often there are alternative treatment options available. In the event where a treatment option may not be affordable, please discuss this with your veterinarian in order to consider other alternatives.
Estimates Prior to Admission
We understand that bringing your pet to see us is often unplanned, due to unforeseen illness or injury. Anticipating the costs of such events can be difficult and stressful, particularly whilst worrying about the welfare of your pet. For this reason, it is our policy to provide estimates for all patients that are admitted to hospital.
Estimates are printed out for clients to review and clients are then required to sign them prior to admission. Please note that the initial estimations provided may be for diagnostic work-up only. Once we have established a treatment plan, further estimates will be provided for treatment options and costs.
We aim to provide you with the most reliable estimates; however these are subject to change as your pet's condition changes. A deposit of 50% of the estimated costs may be required on admission of your pet. The attending veterinarian will inform you if such a deposit is required
DAILY UPDATES
Owners of hospitalised pets are contacted daily in order to provide an update on the progress that patients are making. It is important when your pet is admitted that you provide a contact number that you can be reached on at all times.
As well as discussing your pet's progress, the treating veterinarian will discuss ongoing treatment plans with you and will provide you with an update on the costs of your account to date. It is our policy that all accounts remain under $1000. Should your account reach this point, we will require you to make a payment to enable us to continue to provide the best of care to your pet.
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Opening Hours
- Monday
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- Tuesday
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- Wednesday
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- Thursday
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- Friday
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- Saturday
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- Sunday
- Closed
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ABN: 89 102 803 270
